1. Scope
This policy explains how CrystalSpark Studio handles information when you visit crystalspark.click, contact our team, browse the catalog, or purchase a digital course or practice resource.
2. Information you provide
We may receive your name, email address, phone number, message contents, order details, and information you choose to include when requesting support. We ask only for information reasonably needed to respond or provide a requested service.
3. Information collected automatically
The site may receive basic technical information such as browser type, device category, approximate location derived from an IP address, and pages requested. The catalog, favorites, theme preference, and cart use local browser storage and are not treated as a server-side account record.
4. How information is used
We use information to answer inquiries, process and support purchases, maintain site functionality, prevent misuse, improve course descriptions, and communicate service-related notices. We do not make medical, financial, or employment decisions from visitor information.
5. Sharing and retention
We may share necessary information with payment, hosting, email, and technical service providers operating under appropriate instructions. We do not sell personal information. We retain inquiry and transaction records only as long as needed for the stated purpose, legal obligations, dispute resolution, and legitimate business records.
6. Choices and rights
Depending on your location, you may request access, correction, deletion, restriction, or a copy of personal information. Contact us at [email protected]. You may also stop non-essential communications by following the instructions in a message or contacting us directly.
7. Security, children, and updates
We use reasonable administrative and technical safeguards, although no internet transmission is guaranteed secure. The service is not directed to children under the age permitted by applicable law. We may update this policy by publishing a revised effective date on this page.